Life isn’t always easy – whether you’re an adult, a retiree, an adolescent or a child. Everyone is affected differently by the challenges and adversities that they encounter. In addition, heredity, biological characteristics and environmental factors play roles of varying influence on your ability to cope and prevail over the difficulties that you encounter in your life. 

So whether you think that you may be overreacting to a situation or a problem you can’t seem to get over, or a personal loss or tragedy, reaching out to the Windsor-Laurelwood Center for Behavioral Medicine’s outpatient services for help makes good sense.

The Windsor-Laurelwood Center for Behavioral Medicine provides a wide range of outpatient services at each of its locations to meet your individual needs. Offering a wide range of intensive outpatient programs and partial hospitalization programs, Windsor-Laurelwood’s behavioral health professionals will help you address problems such as depression, anxiety, post-traumatic stress disorder, grief and loss, alcohol or drug dependency and other problems that impact your ability to lead a happy, productive life.

For children and adolescents, many of the problems listed above as well as school-related difficulties will be addressed.

Windsor-Laurelwood’s empathic, understanding specialists are highly skilled and credentialed clinicians who will assess your needs and develop an individualized treatment program for you. Your treatment team will consist of some or all of the following professionals: board-certified psychiatrists, addictionologists, psychologists, clinical social workers, counselors, advanced nurse practitioners and chemical dependency treatment experts.

Therapy will be provided confidentially and in a comfortable environment. Most services and programs are provided both Windsor-Laurelwood locations – Willoughby and Beachwood – although some specialty programs may not be available everywhere. Calling the Windsor-Laurelwood Access Center is the first step to seeking help. An assessment by our professional staff will allow us to recommend the appropriate service location to meet your individual needs.

Adult Outpatient Services

Intensive Outpatient Mental Health Program (IOP)
The IOP provides individual and group therapy to individuals in the community who function independently but require intensive services up to three hours per day/evening, three or four days per week. Individual and group therapy are utilized for clients with a variety of mental health diagnoses such as depressive disorders, anxiety disorders, adjustment disorders, thought and affective disorders and substance-abuse difficulties.

Partial Hospitalization Program (PHP)
Designed for clients who require comprehensive programming in a structured environment, the PHP is appropriate for adults who are not in an acute psychiatric crisis yet need the structure of a 9 a.m. to 3 p.m., Monday through Friday treatment program. The PHP, through group work, allows clients to develop more adaptive coping skills to deal effectively with life challenges as well as psychiatric symptoms.

Specialty Intensive Outpatient Programs and Partial Hospital Programs
Windsor-Laurelwood also offers specialty programs for individuals dealing with posttraumatic stress disorder, alcohol and drug dependency and dual diagnosis.

Many insurance providers, managed care plans and public insurance plans cover treatment at Windsor-Laurelwood Hospital. We provide assistance in facilitating insurance
pre-certification and authorization from health benefits providers. We will also set up payment plans for self-pay patients.

Child & Adolescent Outpatient Services
These programs assist youths in better controlling and expressing appropriate emotions, behaviors and developing effective communication skills. The programs require participation in treatment by parents and guardians in order for clients to successfully incorporate learned skills and behaviors into their daily functioning with their families and at school.

Accessing Help
Accessing our services is a simple matter. You may contact us yourself to schedule an assessment and evaluation to determine your treatment needs, or a family member may call for you. The telephone number is 1-800-GET-HOPE (800-438-4673).

If you are already in treatment with a therapist, psychologist or psychiatrist,
Windsor-Laurelwood accepts patient referrals from them as well. Primary care physicians, social service and community agencies, employee assistance programs and employers, clergy, counselors, schools, courts, hospital emergency rooms and other health care professionals may also refer you for treatment.

Insurance and Financial Arrangements
Many insurance providers, managed care plans and public insurance plans cover treatment at the Windsor-Laurelwood Center for Behavioral Medicine. We provide assistance in facilitating insurance pre-certification and authorization fro health benefits providers. We will also set up payment plans for self-pay clients.

With the hospital located in Willoughby and a counseling and outpatient center in Beachwood, Windsor-Laurelwood is convenient to many communities in northeast Ohio.